Terms and Conditions
1. Introduction
These Terms and Conditions govern the use of Queen of Flowers' eternal roses boxes. By purchasing and using Our products, you agree to be bound by these terms. If you do not agree with these terms, you must refrain from purchasing or using our products.
2. Product Information
Eternal Roses: Queen of Flowers' eternal roses are real roses that undergo a preservation process to maintain their beauty and softness for an extended period (up to one year or more). However, as they are natural products, slight variations in size, color, and appearance may occur.
Care Instructions: Eternal roses require minimal care. They should be kept in a cool, dry environment, away from direct sunlight and humidity. No watering is required.
Longevity: While our eternal roses are designed to last for an extended period, the actual lifespan may vary depending on the conditions in which they are kept. We cannot guarantee that they will retain their appearance for the full estimated duration.
3. Orders and Payments
Order Confirmation: Once an order is placed, you will receive an order confirmation via email. This confirmation indicates that we have received your order and are processing it.
Payment Methods: We accept various payment methods, including credit/debit cards,cash and online payment platforms.
Pricing: All prices are listed in Pound Sterling and are subject to change without notice. Prices do not include taxes, shipping, or handling charges, which will be added at checkout.
4. Shipping and Delivery
Shipping: We offer shipping to select locations. Shipping charges and delivery times will be calculated at checkout based on your location.
Delivery Times: While we strive to deliver your order promptly, delivery times may vary due to factors beyond our control, such as shipping carrier delays or weather conditions. We are not responsible for such delays.
Tracking: A tracking number will be provided once your order has been shipped. You can use this number to track your package's delivery status.
5. Returns and Refunds
No Returns: Due to the nature of our eternal roses, all sales are final. We do not accept returns or exchanges.
Cancellation: Once an order has been processed, it cannot be canceled.
6. Warranty
Limited Warranty: We offer a limited warranty on our eternal roses against defects in materials and workmanship. This warranty does not cover natural variations, improper care, or damages caused by mishandling or external factors.
Claim Process: To file a warranty claim, please contact us with your order details and a description of the issue. We will evaluate the claim and provide a resolution if the issue falls under our warranty.
7. Liability
Limitation of Liability: To the extent permitted by law, Queen of Flowers shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products.
Indemnification: By purchasing our products, you agree to indemnify and hold harmless Queen of Flowers from any claims, damages, or expenses arising from your use of our products.
8. Intellectual Property
All content, including images, logos, and product descriptions, is the intellectual property of Queen of Flowers. You may not reproduce, distribute, or use any content without our express written permission.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of United Kingdom.
10. Modifications
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions or your order, please contact us at:
Email: Queenofflowers.uk@gmail.com
Phone: 07552527788
These Terms and Conditions govern the use of Queen of Flowers' eternal roses boxes. By purchasing and using Our products, you agree to be bound by these terms. If you do not agree with these terms, you must refrain from purchasing or using our products.
2. Product Information
Eternal Roses: Queen of Flowers' eternal roses are real roses that undergo a preservation process to maintain their beauty and softness for an extended period (up to one year or more). However, as they are natural products, slight variations in size, color, and appearance may occur.
Care Instructions: Eternal roses require minimal care. They should be kept in a cool, dry environment, away from direct sunlight and humidity. No watering is required.
Longevity: While our eternal roses are designed to last for an extended period, the actual lifespan may vary depending on the conditions in which they are kept. We cannot guarantee that they will retain their appearance for the full estimated duration.
3. Orders and Payments
Order Confirmation: Once an order is placed, you will receive an order confirmation via email. This confirmation indicates that we have received your order and are processing it.
Payment Methods: We accept various payment methods, including credit/debit cards,cash and online payment platforms.
Pricing: All prices are listed in Pound Sterling and are subject to change without notice. Prices do not include taxes, shipping, or handling charges, which will be added at checkout.
4. Shipping and Delivery
Shipping: We offer shipping to select locations. Shipping charges and delivery times will be calculated at checkout based on your location.
Delivery Times: While we strive to deliver your order promptly, delivery times may vary due to factors beyond our control, such as shipping carrier delays or weather conditions. We are not responsible for such delays.
Tracking: A tracking number will be provided once your order has been shipped. You can use this number to track your package's delivery status.
5. Returns and Refunds
No Returns: Due to the nature of our eternal roses, all sales are final. We do not accept returns or exchanges.
Cancellation: Once an order has been processed, it cannot be canceled.
6. Warranty
Limited Warranty: We offer a limited warranty on our eternal roses against defects in materials and workmanship. This warranty does not cover natural variations, improper care, or damages caused by mishandling or external factors.
Claim Process: To file a warranty claim, please contact us with your order details and a description of the issue. We will evaluate the claim and provide a resolution if the issue falls under our warranty.
7. Liability
Limitation of Liability: To the extent permitted by law, Queen of Flowers shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products.
Indemnification: By purchasing our products, you agree to indemnify and hold harmless Queen of Flowers from any claims, damages, or expenses arising from your use of our products.
8. Intellectual Property
All content, including images, logos, and product descriptions, is the intellectual property of Queen of Flowers. You may not reproduce, distribute, or use any content without our express written permission.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of United Kingdom.
10. Modifications
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions or your order, please contact us at:
Email: Queenofflowers.uk@gmail.com
Phone: 07552527788